Splunk Health Check & Optimization

Most Splunk problems are not Splunk problems. They are a sourcetype with the wrong timestamp, a data model that accelerates every index, a scheduled search that runs every minute for a dashboard nobody opens, or a role that grants more than it should. Each one is small. Together they are the licence overage and the slow search.

The Splunk Health Check finds them in one pass, ranks them, and tells you how much effort each one takes to fix. Pair it with Cribl in front of Splunk and the licence conversation changes entirely.

• Know exactly which sources, searches and apps are costing you licence and compute
• A clear picture of your search load, so scheduled searches stop skipping
• Onboarding problems found at the sourcetype level, where they are cheap to fix
• A prioritized fix list with the effort estimated for each item

Service

Splunk Health Check & Optimization

Part number

VC-PS-HC-SPLK

Platforms

Splunk

Engagement

Fixed-scope project, 90 days service period

Pricing

Stated on the Order Form. Request a quote.

The Splunk Health Check & Optimization is a fixed-scope remote review of a single Splunk Cloud or Splunk Enterprise deployment. It evaluates the architecture, how data is indexed and licensed, how searches behave under load, the health of knowledge objects and premium app content, and the hygiene of data onboarding and access control.

The outcome is a health report with a prioritized fix list. Each item includes the finding, the recommended change and an effort estimate. The review does not change anything in your environment.

VisiCore delivers this service remotely through scheduled working sessions led by a named VisiCore engineer who holds current Cribl and/or Splunk certifications. On-site days can be added under a separate order.

Unless agreed otherwise in writing, the engagement starts within one week of VisiCore accepting the signed order. The working schedule is set at the kickoff meeting.

VisiCore provides an agenda before each session, including which of your team members should attend. Sessions run one to four hours.

Every task, decision and deliverable is tracked as a ticket in the X10 client portal, so your team always has a current record of what was done and why.

Scope summary. The base scope below, delivered in approximately 5 working sessions.

• One deployment: a single Splunk Cloud stack or Splunk Enterprise environment, chosen at kickoff
• Review area 1: architecture and topology, including indexer and search head tiers, forwarders and deployment server
• Review area 2: indexing and licence usage by source, index and sourcetype
• Review area 3: search performance and scheduled search load, including skipped searches and concurrency
• Review area 4: knowledge objects and data models, including acceleration settings and ownership
• Review area 5: Enterprise Security and ITSI content health where those apps are present
• Review area 6: data onboarding hygiene: sourcetypes, timestamps, line breaking and field extraction
• Review area 7: upgrade and version posture, including app compatibility
• Review area 8: role and access hygiene, including index access and capability sprawl
• Written health report and prioritized fix list with an effort estimate per item, delivered in a walkthrough session

Quantities

Deliverables

• Health report covering all eight review areas
• Prioritized fix list with impact rating and effort estimate for each item
• Licence and indexing breakdown by source, with the top candidates for reduction or routing through Cribl
• Report walkthrough session recording and notes in the X10 portal

Planning schedule for a typical engagement. The actual schedule is agreed at kickoff; hours are estimates of effort per session, not a guaranteed number of service hours.

VisiCore Technology Group provides the services described in this brief under the applicable Order Form and the VisiCore Master Services Agreement, or another written agreement in place between VisiCore and the customer.

Session and hour counts in this brief are planning estimates for the work described, not a guarantee of a fixed number of service hours.

Pricing is stated on the Order Form. Contact VisiCore for a quote.

The following are not included unless added to the Order Form:

• Installation, modification or maintenance of customer hardware, operating systems, containers, firewalls or load balancers
• Changes to the configuration of source or destination systems outside the platform in scope
• Backup and recovery, or day-to-day maintenance, of the customer's environment
• Performance testing and benchmarking
• Formal product training beyond the guidance given in working sessions
• Any service or activity not explicitly listed in the Scope section of this brief
• Fixing the issues identified in the report (see Resident Engineer or a custom SOW)
• Rewriting searches, dashboards or correlation searches. Recommendations describe the change; implementing it is separate
• Deployments other than the one selected at kickoff
• Splunk licence negotiation or renewal advice beyond the usage findings in the report

90 days.

• The customer has 90 days from the start date (the "Service Period") to schedule and use the services in this brief.
• The service ends automatically at the close of the Service Period unless VisiCore agrees in writing to extend it.
• Unused portions of the service are non-refundable and non-creditable.
• VisiCore may deliver services after the Service Period if the customer gives written notice at least 30 days before it ends and VisiCore agrees.

To deliver this service on schedule, the customer agrees to:

• Name an engagement lead with the authority to make decisions and accept deliverables
• Provide the accounts, access and network connectivity VisiCore engineers need before the first working session
• Attend scheduled sessions (one to four hours each) and complete prerequisite work before them
• Bring the subject-matter experts who own the systems being integrated
• Review each deliverable within five business days of hand-off. Without written feedback in that window the deliverable is accepted; non-blocking issues are handled after acceptance
• Provide access to the Splunk Monitoring Console, or a diag from a search head and an indexer, before the assessment session
• Provide read access to the search tier so engineers can review knowledge objects, scheduled searches and ES or ITSI content
• The health report is accepted when the customer confirms it in writing, or five business days after delivery if no critical defects are reported in that window

Meetings are scheduled at mutually agreed times during VisiCore business hours.

The customer must give at least 48 hours' written notice to cancel, reschedule or shorten a scheduled meeting. Without that notice, VisiCore may count the meeting as delivered.